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Overview

Instructions to use Javascript Tagging Library.

Step-by-step guide

First of all, you need your INSTANCE_ID (i.e. client-instance-id) from our Account Manager, Appointed Lead Developer or alternatively contact our Support team. The possible values for ENVIRONMENT are: 'live' (to use in live environment) and 'staging' (to use in staging environment).

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The library must be included inside your code before using the API. This piece of code should be inserted at the bottom of the page:

STAGING environment resources import

<script src="https://assets.empathybroker.com/apijs/1.3/empathy.resources.js" type="text/javascript"></script>

LIVE environment resources import

<script src="https://assets.empathybroker.com/apijs/1.3/empathy.resources.min.js" type="text/javascript"></script>

Usage

Once the library is added to the page, you need to create an instance of the service (It is no longer necessary to call the init() method):

var empathyTAG = new EmpathyBrokerTAG(INSTANCE_ID, ENVIRONMENT);

Example

var empathyTAG = new EmpathyBrokerTAG('client-instance-id', 'staging');

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Note: If you need to see requests received visit URL_EMPATHYBROKER/services/log/last

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