Using Javascript Tagging Library - 1.3 - Deprecated


Instructions to use Javascript Tagging Library.

Step-by-step guide

First of all, you need your INSTANCE_ID (i.e. client-instance-id) from our Account Manager, Appointed Lead Developer or alternatively contact our Support team. The possible values for ENVIRONMENT are: 'live' (to use in live environment) and 'staging' (to use in staging environment).

The library must be included inside your code before using the API. This piece of code should be inserted at the bottom of the page:

STAGING environment resources import

<script src="" type="text/javascript"></script>

LIVE environment resources import

<script src="" type="text/javascript"></script>


Once the library is added to the page, you need to create an instance of the service (It is no longer necessary to call the init() method):

var empathyTAG = new EmpathyBrokerTAG(INSTANCE_ID, ENVIRONMENT);


var empathyTAG = new EmpathyBrokerTAG('client-instance-id', 'staging');

At this point, you are ready to use the library:

Note: If you need to see requests received visit URL_EMPATHYBROKER/services/log/last