...
- Search documentation from the EmpathyBroker public Knowledge Base
- Incident history
- Ticket creation
- Check the current state of an issue
Click hereThe url to access the platform is: https://support.empathybroker.com
The platform requires authentication, so the first thing that will show up when accessing is a login form.
...
Once authenticated the user will see the main page:
The different elements of the page are:
...
This documentation is continuously growing and will have both instructions on how to use the services and help/FAQs about the most common problems.
2. Sections
Sections classify the different forms for creating tickets to help selecting which form to use based on the issue.
...