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[EmpathyX] [UX] The Search Journey
[EmpathyX] [UX] The Search Journey
Phase 1: Empty search box
Feature | User type | Endpoint | Examples |
---|---|---|---|
History | RETURNING | LocalStorage | |
Search trends | ALL | Search REST API: Search Trends | |
Top clicked | ALL | Search REST API: TopClicked | |
Top clicked (contextualized) | RETURNING |
Phase 2: Suggestions
Feature | User type | Endpoint | Examples |
---|---|---|---|
History | RETURNING | LocalStorage | |
Autocomplete | ALL | Search REST API: Empathize | |
SKU | ALL |
Phase 3: Search
Feature | User type | Endpoint | Examples |
---|---|---|---|
Search | ALL | ||
Links | ALL | Search REST API: Links |
Phase 4-A: Post-search actions
Feature | User type | Endpoint | Examples |
---|---|---|---|
Related tags | ALL | ||
Next queries | ALL | Search REST API: NextQueries | |
Next queries – A2C | ALL | Search REST API: NextQueries | |
Next queries – Search box | ALL | Search REST API: NextQueries |
Phase 4-B: No results situations
Feature | User type | Endpoint | Examples |
---|---|---|---|
Partial results | ALL | ||
Top clicked | ALL | Search REST API: TopClicked | |
Top clicked (contextualized) | RETURNING |