[EmpathyX] [UX] The Search Journey
Phase 1: Empty search box
| Feature | User type | Endpoint | Examples |
|---|---|---|---|
| History | RETURNING | LocalStorage |
|
| Search trends | ALL | Search REST API: Search Trends |
|
| Top clicked | ALL | Search REST API: TopClicked |
|
| Top clicked (contextualized) | RETURNING |
|
Phase 2: Suggestions
| Feature | User type | Endpoint | Examples |
|---|---|---|---|
| History | RETURNING | LocalStorage |
|
| Autocomplete | ALL | Search REST API: Empathize |
|
| SKU | ALL |
|
Phase 3: Search
| Feature | User type | Endpoint | Examples |
|---|---|---|---|
| Search | ALL |
| |
| Links | ALL | Search REST API: Links |
|
Phase 4-A: Post-search actions
| Feature | User type | Endpoint | Examples |
|---|---|---|---|
| Related tags | ALL |
| |
Next queries | ALL | Search REST API: NextQueries |
|
| Next queries – A2C | ALL | Search REST API: NextQueries |
|
| Next queries – Search box | ALL | Search REST API: NextQueries |
|
Phase 4-B: No results situations
| Feature | User type | Endpoint | Examples |
|---|---|---|---|
| Partial results | ALL |
| |
| Top clicked | ALL | Search REST API: TopClicked |  |
| Top clicked (contextualized) | RETURNING |  |
, multiple selections available,