[EmpathyX] [UX] The Search Journey
Phase 1: Empty search box
Feature | User type | Endpoint | Examples |
|---|---|---|---|
History | RETURNING | LocalStorage |  |
Search trends | ALL | | |
Top clicked | ALL | | |
Top clicked (contextualized) | RETURNING | |
Phase 2: Suggestions
Feature | User type | Endpoint | Examples |
|---|---|---|---|
History | RETURNING | LocalStorage | |
Autocomplete | ALL | | |
SKU | ALL | |
Phase 3: Search
Feature | User type | Endpoint | Examples |
|---|---|---|---|
Search | ALL | | |
Links | ALL | |
Phase 4-A: Post-search actions
Feature | User type | Endpoint | Examples |
|---|---|---|---|
Related tags | ALL | | |
Next queries | ALL | | |
Next queries | ALL | | |
Next queries | ALL | |
Phase 4-B: No results situations
Feature | User type | Endpoint | Examples |
|---|---|---|---|
Partial results | ALL | | |
Top clicked | ALL | | |
Top clicked (contextualized) | RETURNING | |