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Whether you have the Overlay working, or you have received a snippet to initialize the Overlay, you can know identify the version you are using by checking the imported resources. The piece of code to insert the resources is something looks like this:
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<link href="https://preassets.empathybroker.com/overlay/{VERSION}/css/eb.resources.css" type="text/css" /> <script src="https://preassets.empathybroker.com/overlay/{VERSION}/js/eb.libs.js" type="text/javascript" /> <script src="https://preassets.empathybroker.com/overlay/{VERSION}/js/eb.resources.js" type="text/javascript"/> |
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<link href="https://preassets.empathybroker.com/overlay/1.1/css/eb.resources.css" type="text/css" /> <script src="https://preassets.empathybroker.com/overlay/1.1/js/eb.libs.js" type="text/javascript" /> <script src="https://preassets.empathybroker.com/overlay/1.1/js/eb.resources.js" type="text/javascript"/> |
It means that the version you are using is 1.1.
Note: the name of the JS and CSS resources may vary between different implementations, as well as the subdomain, which depends on the environment. A quick way to find these resources in any situation is to search for "empathybroker.com/overlay" in the file or tag where the Overlay is integrated.
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